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Technical Support Bulletin
INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY ACCOMPANY THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. The user assumes the entire risk as to the accuracy and the use of the information supplied. This information may be copied and distributed subject to the following conditions: 1)All text must be copied without modification and all pages must be included; 2)If software is included, all files on the disk(s) must be copied without modification; 3)All software included and documentation must be distributed together; and 4)This information may not be distributed for profit. All other trademarks contained herein are acknowledged.
PROCEDURE FOR REMOVING DUPLICATE CASH RECEIPT 1. From the Daily Processing menu, select INVOICE ENTRY.2 Press <F3> to activate the credit memo mode. The words " CREDIT MEMO" will appear in the upper left portion of the screen.3. Fill in the first entry screen only in the normal manner, but in the Apply To Field, type the number of the invoice the duplicate cash receipt applies to.4. In the Check Number Field, type the number of the duplicate cash receipt.5. In the Check Amount Field, type the amount of the duplicate cash receipt.6. Hit <F5> to process.7. Print & Post the Credit Memo in the normal manner.8. From the Daily Processing menu, select CASH RECEIPTS.9. Post Cash Receipts.10. Process Customer Profile to verify.
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