Platinum Software Corporation  Technical Support Bulletin

 

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ONACT CREDIT Memos

ONACT CREDIT Memos

 

To enter an ONACT credit memo in Accounts Receivable, go to DAILY PROCESSING/ INVOICE ENTRY. Enter the Invoice with the <F3> (Credit memo) toggle switch activated. The Credit Memo flag will appear in the upper left hand corner of screen 1. Allow the system to default an invoice number and leave the Apply to field blank. Fill in Screen 2 normally. Do not use negative numbers. Because this is a Credit memo, the system inherently recognizes the amounts as negative. Post the invoice normally.

To apply and pay the original invoice, go to CASH RECEIPTS. On screen 1 of CASH RECEIPTS ENTRY, enter the customer key. An ONACT ENTRY flag should appear in the upper right hand corner of the screen. On the CHECK NO. field, hit your <F6> key to pull up your available credit memo(s). Arrow to the appropriate credit memo and hit <Enter> to select. Once the credit memo is selected, go to Screen 2. Hit <Enter> on your pay amount field. The ONACT amount will default into that field and the amount remaining in the OPEN AMOUNT field will be the net of the invoice and the credit. Return to screen 1. Hit <F5> to process. At this stage you can either exit from Cash Receipts, process another cash receipt for the same customer or process a cash receipt for another customer.

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Copyright © 2002 Complete Programmed Accounting, Inc., Indianapolis, Indiana, USA
Last modified: July 29, 2001

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