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Technical Support Bulletin
INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY ACCOMPANY THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. The user assumes the entire risk as to the accuracy and the use of the information supplied. This information may be copied and distributed subject to the following conditions: 1)All text must be copied without modification and all pages must be included; 2)If software is included, all files on the disk(s) must be copied without modification; 3)All software included and documentation must be distributed together; and 4)This information may not be distributed for profit. All other trademarks contained herein are acknowledged. ONACT CREDIT Memos ONACT CREDIT Memos
To enter an ONACT credit memo in Accounts Receivable, go to DAILY PROCESSING/ INVOICE ENTRY. Enter the Invoice with the <F3> (Credit memo) toggle switch activated. The Credit Memo flag will appear in the upper left hand corner of screen 1. Allow the system to default an invoice number and leave the Apply to field blank. Fill in Screen 2 normally. Do not use negative numbers. Because this is a Credit memo, the system inherently recognizes the amounts as negative. Post the invoice normally. To apply and pay the original invoice, go to CASH RECEIPTS. On screen 1 of CASH RECEIPTS ENTRY, enter the customer key. An ONACT ENTRY flag should appear in the upper right hand corner of the screen. On the CHECK NO. field, hit your <F6> key to pull up your available credit memo(s). Arrow to the appropriate credit memo and hit <Enter> to select. Once the credit memo is selected, go to Screen 2. Hit <Enter> on your pay amount field. The ONACT amount will default into that field and the amount remaining in the OPEN AMOUNT field will be the net of the invoice and the credit. Return to screen 1. Hit <F5> to process. At this stage you can either exit from Cash Receipts, process another cash receipt for the same customer or process a cash receipt for another customer. |
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