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Technical Support Bulletin
INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY ACCOMPANY THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. The user assumes the entire risk as to the accuracy and the use of the information supplied. This information may be copied and distributed subject to the following conditions: 1)All text must be copied without modification and all pages must be included; 2)If software is included, all files on the disk(s) must be copied without modification; 3)All software included and documentation must be distributed together; and 4)This information may not be distributed for profit. All other trademarks contained herein are acknowledged. REFUNDING A CANCELLED SALE FROM ACCOUNTS PAYABLE
REFUNDING A CANCELLED SALE FROM ACCOUNTS PAYABLE
Accounts Receivable 1. An invoice is posted for $500. 2. A check is received for $500. 3. This sale is returned. 4. Enter a credit memo to reverse the invoice of $500. 5. Enter a negative cash receipt for $500 in ARSELECT and post. Accounts Payable 6. The refund for the $500 invoice must be made from AP. 7. Enter a voucher of $500 for this customer. 8. Pay the voucher in APSELECT. Print the check and give it to the customer. 9. Enter a debit memo against the voucher for $500. 10. Void the check of $500.
Effects as seen through accounts Debit Credit AR Aging Invoice 500 Check received 500 Credit memo 500 Negative cash receipt 500 ___ AP Aging Voucher 500 Check payment 500 Debit memo 500 Voided check 500 Cash Account Check received 500 Negative cash receipt 500 Check Payment 500 Voided Check 500 .
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