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Technical Support Bulletin
INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY ACCOMPANY THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. The user assumes the entire risk as to the accuracy and the use of the information supplied. This information may be copied and distributed subject to the following conditions: 1)All text must be copied without modification and all pages must be included; 2)If software is included, all files on the disk(s) must be copied without modification; 3)All software included and documentation must be distributed together; and 4)This information may not be distributed for profit. All other trademarks contained herein are acknowledged. AR Commissions Report- Error 7 Lost Currency AR Commissions Report- Error 7 Lost Currency This problem was corrected with the release of version 4.1a The error occurs when the client is on the Paid method. The error is generated when: 1. You have a credit memo that has the same document amount and the apply to number is not zero filled (i.e. it reads 63 instead of 00063) and/or 2. The tax amount is different on the credit memo than on the original invoice and/or 3. The discount amount is different on the credit memo than on the original invoice and/or 4. The Freight amount is different on the credit memo than on the original invoice. We have developed one particular workaround which is described below.
Please find the work around for Error 7 when running the AR Commissions report. 1. Take a BACK UP of your data. 2. Copy the ARTRAN file to ARTRAN.OLD. 3. Change all the C type transactions to P type transactions.(Use Xtrieve if available) 4. Run the AR Commissions Report. 5. Copy back the ARTRAN.OLD to ARTRAN.
Caution! Do not post from AR or OE while this is being carried out!
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