Platinum Software Corporation  Technical Support Bulletin

 

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AR Commissions Report- Error 7 Lost Currency

AR Commissions Report- Error 7 Lost Currency

This problem was corrected with the release of version 4.1a

The error occurs when the client is on the Paid method. The error is generated when:

1. You have a credit memo that has the same document amount and the apply to number is not zero filled (i.e. it reads 63 instead of 00063) and/or

2. The tax amount is different on the credit memo than on the original invoice and/or

3. The discount amount is different on the credit memo than on the original invoice and/or

4. The Freight amount is different on the credit memo than on the original invoice.

We have developed one particular workaround which is described below.

 

Please find the work around for Error 7 when running the AR Commissions report.

1. Take a BACK UP of your data.

2. Copy the ARTRAN file to ARTRAN.OLD.

3. Change all the C type transactions to P type transactions.(Use Xtrieve if available)

4. Run the AR Commissions Report.

5. Copy back the ARTRAN.OLD to ARTRAN.

Caution! Do not post from AR or OE while this is being carried out!

 

 

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Last modified: July 29, 2001

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